Booking an IOSH Managing Safely Course

PAYMENT

COURSE JOINING INSTRUCTIONS

Envico’s standard procedure advises the client that on the day payment is made, the client will receive course joining instructions – these will be delivered to the email address provided by the client at the time of booking. The date joining instructions are issued is recorded within our information systems and assumed received by the client. Envico cannot be held responsible for when or if a client checks that they have received the instructions. It is therefore the responsibility of the client to contact Envico in good time if the joining instructions have not been received. Contacting Envico over the weekend or on the morning of the course for this information may result in the clients late arrival to the venue. In the event of late arrival the course instructor may refuse the client access to the course, in which case 100% of the fees will be payable and Envico will not be held responsible in any way.

BOOKING CANCELLATIONS

Any course bookings confirmed by way of payment or official purchase order will be subject to the maximum following cancellation charges:

  • Between 8 / 12 weeks of the start date: 25%
  • Between 4 / 8 weeks of the start date: 50%
  • Up to 4 weeks of the start date: 100%

BOOKING TRANSFERS

  • All requests to transfer a confirmed booking must be made in writing prior to the commencement date of a course.
  • It is the responsibility of the client to confirm a transfer request of a confirmed booking in writing. In the event that Envico do not receive the request to transfer in writing giving the required notice, then full course fees will be charged.
  • A minimum administration fee of £35.00 + VAT will be applied to all requests to transfer confirmed bookings.
  • All name change requests must be made in writing prior to the commencement date of the course. Name changes will be made with no additional charge.
  • Delegates can only be transferred to courses run by the Training Provider the booking was originally confirmed with.
Transfer requests to a course run by an alternative provider will be subject to full fees. Only 1 request to transfer per booking will be permitted. Additional requests will be subject to full fees. All requests to cancel a confirmed booking must be made in writing prior to the commencement date of a course.
It is the responsibility of the client to confirm a cancellation of a confirmed booking in writing. In the event that Envico do not receive the notification of cancellation in writing giving the required notice, then full course fees will be charged. A minimum administration fee of £35.00 + VAT will be applied to all course booking cancellations.
Any course bookings confirmed by way of payment or official purchase order will be subject to the maximum following transfer charges:
  • Between 8 / 12 weeks of the start date: 25%
  • Between 4 / 8 weeks of the start date: 50%
  • Up to 4 weeks of the start date: 100%

FAILURE TO ADHERE

CERTIFICATES

E-LEARNING COURSES

GENERAL DATA PROTECTION REGULATION